Privacy Policy
This privacy policy outlines how Alpenfilm Akademie ("we", "us", or "our") collects, uses, maintains, and discloses information collected from users of our online platform or services ("this service", "our site"). We are committed to protecting your privacy and handling your data in a transparent and lawful manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection law.
Information We Collect
We may collect various types of information when you interact with our site and services:
Personal Data: This includes information that can be used to identify you directly or indirectly. This may include your name, contact details (excluding electronic means like email or phone in this policy's contact section), payment information (processed securely via third parties), and other information you provide when you register for a course or service, participate in activities on our site, or communicate with us through non-electronic means specified in the contact section.
Usage Data: We automatically collect information about how you access and use our service. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
How We Use Collected Information
We collect and use your personal data for the following purposes:
To Provide and Maintain Our Service: Including delivering the video production training, cinematography courses, editing workshops, film theory seminars, corporate video training, and online video classes you register for.
To Manage Your Account: To manage your registration as a user of the service.
To Improve and Develop Our Service: To understand how our users as a group use the services and resources provided on our site, allowing us to enhance user experience and service offerings.
For Communication: To communicate with you regarding your use of the service, updates, and important notices, through non-electronic channels when required or permitted.
For Marketing and Promotional Purposes: To provide you with information about other services, events, and news similar to those that you have already purchased or inquired about, provided you have not opted not to receive such information.
To Ensure Security: To protect the security and integrity of our service and prevent fraud.
To Comply with Legal Obligations: To meet our legal and regulatory requirements.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal data, username, password, transaction information and data stored on our site. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Sharing Your Personal Data
We do not sell, trade, or rent your personal data to others. We may share generic aggregated demographic information not linked to any personal data regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
We may disclose your personal data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of Alpenfilm Akademie
Prevent or investigate possible wrongdoing in connection with the service
Protect the personal safety of users of the service or the public
Protect against legal liability
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or we are legally obligated to retain this data for longer time periods.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:
The right to access the personal data we hold about you.
The right to request correction of any inaccurate or incomplete data.
The right to request the erasure of your personal data under certain conditions.
The right to restrict the processing of your personal data under certain conditions.
The right to object to our processing of your personal data under certain conditions.
The right to data portability, allowing you to request your data in a structured, commonly used, machine-readable format.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for use by individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy, please contact us:
Alpenfilm Akademie
88 Seefeldstrasse
8008 Zurich
Switzerland